About Us
Company Profile
HTN Engineering is your local Cambodian Electrical & Mechanical company. HTN Engineering, has been providing Government Sector, industrial, commercial and residential with the best possible Electrical & Mechanical service we can, we’re in business since 2011.
HTN Engineering is involved with a variety of Electrical work, ranging from:
Domestic to Industrial Installations and Electrical Contracting. In conjunction with our general Electrical work, HTN Engineering has successfully completed larger contracts with Electrical consultants. We pride ourselves on quality workmanship and service excellence. HTN Engineering is an authorized company and registered with all relevant Authorities. We have undertaken major projects throughout Cambodia. Our sound knowledge of the Electrical Industry allows us to be hands on in every aspect of the job from the beginning to end.
The vision of HTN Engineering drives the company towards the fulfillment of the mission that of becoming a world class in electrical construction that will succeed in the marketplace through the delivery of a quality service. HTN Engineering philosophy derives from the corporation of teamwork, both within the organization and its customers. The cornerstone of our existence and success is to develop a winning team that will understand the needs of the people, generate new ideas and solving developments orientated problems with the community HTN Engineering serves. This would be achieved by optimizing the time, cost and quality aspects of any project into a unified whole, and the provision of opportunities to the disadvantage’s communities.
HTN Engineering strives to be recognized as one of the leading world class electrical construction company in its core business activities both within Phnom Penh and the rest of the country. Promoting, fostering and encouraging capacity electricity, development and skills transfer.
Service
We will serve all our customers: owners, clients, contractors, suppliers and all HTN team members. We will listen to their needs and respond appropriately. We will demonstrate humility to them. We will listen more than we talk. We will be polite to everyone. We will show mutual respect for all our contact. We will work to build each person’s self-esteem.
Integrity
Errors can be forgiven; breaking our word won’t be accepted. We will not tolerate any breach of integrity. We will face it, repent, and make amends, if necessary, and correct the root cause. We will strictly follow the engineering code of ethics in all our professional dealings.
Commitment
We will be committed to making sound engineering judgments in all our designs. We will go the extra mile to make sure we do things right, the first time. We will do whatever it takes to keep our time commitments while not over-committing. A good try is admirable, but not the goal; results that matter are the goal of our efforts. The measures we use are focused on actions or activities that deliver real, substantial results. Should we err, we will do everything in our power to make it right.
Family
Healthy work/life balance. Business. We will maintain a professional, healthy work environment where fun is the norm. We will work hard, but enjoy time off with family and friends as well.
Adaptation
We will customize our designs to the needs and desires of our clients. We will adapt to each project’s unique requirements, not promote a standard solution that may not be the best answer. We will distinguish ourselves as thinking “out of the box”. We will critically think through the consequences of our design decisions.
Communication
We will work as respectful team members with all our customers. We will endeavor to always act in a way that makes our customers want to work with us again. We will work to see all sides of an issue, not just our own. We will guide, not dictate to, our team members, both internal and external.
Our Secure Approach Analysis
- Briefing
- On-site survey by HTN Engineering
- Extensive analysis
- Customer tailored solutions
- Product & system recommendation
- Project proposal for optimizing
- Cost concept for planning reliability
- Definition of mutual benefits
- Documentation of targets
- Structuring and scheduling of project
- Planning of logistics & services
- Ensuring timely
delivery and installation of equipment at site.
- Erection and commissioning of machines/systems on site
- Trial runs of each and every machine / system at site, till customer satisfaction
- Employee training
- Project monitoring & control
- Case analysis & fine tuning
- Project review (verifying of results)
- Continuous service support of HTN Engineers on site
- Continued improvement process with our customers
- Revamping & up-gradation of existing system at site (as per customer request)
- Annual maintenance contracts
- Regular health checkups for proper functioning system
Customer Satisfaction
The management of HTN believes that customer (client) satisfaction is an important key to the success of our business. This message is cascaded throughout the company. We have developed a comprehensive approach to customer care and to minimizing defects on all our schemes. Our objective is to achieve customer satisfaction and repeat business by providing electrical & mechanical solutions that conform to agreed requirements. HTN has built its foundations on relationships with partners, associations, clients, contractors, and employees. Our reputation is based upon recommendations and this has helped set us apart from our competitors. The code of conduct HTN within our workforce. Trust, honesty and understanding encompass many of our beliefs and for your own peace of mind, we have implemented the following and will endeavor to:
- Be polite, friendly and courteous
- Maintain a high standard of professionalism
- Carry cooperative and flexible attitudes
- Acknowledge concerns
- Be informative
- Listen to feedback
Quality Assurance
- The management of HTN is committed to operate every aspect of the business to those standards that offer the highest possible quality of service to all clients.
- This is supported by a progressive management style that encourages the Quality culture throughout the Company.
- The management is committed to the continuous improvement of the Quality Management System by establishing and reviewing quality objectives for all areas of the company.
- This is to ensure that the company operates effectively and efficiently and meets the needs of customers.
- The effectiveness of the Quality Management System is monitored by planned audits, management reviews and effective corrective and preventive action.
- All personnel have been made aware of the management commitment to this policy in particular and quality in general and are encouraged to demonstrate their own support to the system by continuous active participation.
Request a Quote Today
Reach Us
Location :
63, St. Lou Cham Reurnphal, Khan Mean Chey Phnom Penh, Cambodia
Email :
info@htneng.com
Phone :
+855 89754567
+855 968754567